Return & Refund Policy
 
Thanks for shopping at ​SoozQ's Creations.
 If you are not entirely satisfied with your purchase, I want to know!

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All SoozQ's original creations come with a 100% Money-Back Guarantee!*

 

Returns

 Every effort is made in the construction of this jewelry to enforce quality and longevity. 

If your purchase breaks, regardless of fault, please send it back for repair or full refund. 

If you change your mind about the piece(s) you purchased,

I hope you will choose to exchange for others that you love. 

Kindly do this within 14 days of your purchase.

Refunds
If all else fails, return the item or items and a refund will be

initiated to your original method of payment.
  
Shipping
 If your creation needs repair or replacement, regardless of fault,

you will not be charged for return shipping.
 

Contact Me
If you have any questions about returns or refunds, or please contact me by

clicking the "Contact Me" link below.

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*Occasionally pieces are purchased from other merchants for special sales and boutiques.  Those items are not original SoozQ's creations and repair or refund would be determined on a case by case basis.

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